When you choose 121 Web, you're not just paying for server space. You're choosing a hosting service backed by over 15 years of website design and support experience.
Your website is built, hosted and looked after by the same person, giving you one point of contact whenever you need help. No call centres, no confusing support tickets, just straightforward advice and ongoing support from someone who already knows your website.
Frequently Asked Questions About Our Hosting Services
1) How long will it take to set up my hosting package?
Your WordPress hosting is usually set up the same day. If I'm building your website, everything is prepared for you in the background so you don’t need to worry about technical setup.
2) What makes your hosting different from standard hosting?
This is managed hosting, not just server space. When you host your website with me, I take care of the technical side, including setup, optimisation, security, backups and ongoing support. Everything is included in one simple monthly fee, giving you a single point of contact instead of dealing with a separate hosting company.
3) Do I need technical knowledge to manage my website?
No. Most of my clients never log into hosting panels. I manage the technical side for you, while you focus on running your business. If you do want access, the StackCP control panel is simple and easy to use.
4) Is your hosting suitable for WordPress websites?
Yes, the platform is built specifically for WordPress. It includes pre-installed WordPress, staging tools, advanced caching, and performance optimisation to keep your site fast and reliable.
5) What security measures are included?
Your website is protected with managed security, firewall protection, malware monitoring and automatic daily backups. If anything ever goes wrong, your website can usually be restored quickly from one of the previous 30 daily backups.
6) What happens if my website grows and needs more power?
Your hosting scales with your business. Most sites run comfortably on shared hosting, but if traffic increases significantly I can move you to higher performance hosting or a dedicated server with minimal disruption.
7) Can you migrate my existing website?
Yes. Website migrations are included, so if your site is currently hosted elsewhere I will move it across and make sure everything works correctly.
8) What is included in the monthly hosting fee?
The £9.99 per month hosting includes fast UK servers, daily backups, professional email accounts, a free SSL certificate, CDN delivery, managed security and ongoing technical support. There are no hidden costs, and if your website was built by 121 Web, I'll already know exactly how it's put together should you ever need help.
9) Is this eco-friendly hosting?
Yes. The servers are powered using renewable energy where possible, helping reduce environmental impact while maintaining strong performance.
10) Why host with you instead of a big hosting company?
Large hosting companies provide the platform, but you're usually responsible for everything else. If something breaks, you're left searching forums or waiting for support tickets.
With 121 Web, you're dealing directly with the person who built and manages your website. If you need advice, updates, troubleshooting or help in the future, you already know who to contact.
11) CAN I USE MY OWN DOMAIN NAME?
Yes. If you already own a domain name, I'll connect it to your new hosting for you.
You don't need to buy hosting again from your current domain provider. Many people assume they have to keep paying for hosting where they bought their domain, but that's not the case. Your domain name and website hosting are separate services. I'll simply point your existing domain to your new website, helping you avoid paying for services you don't need.
12) DO I NEED A DOMAIN NAME?
Yes. Every website needs a domain name, such as yourbusiness.co.uk.
If you already have one, I'll use that. If not, you can register one yourself or I can arrange it for you.
If you're buying your own domain, I recommend using trusted registrars such as 123 Reg or Namecheap. Only purchase the domain name itself. There's no need to add website hosting, email hosting, website builders or other extras, as these are already included or can be arranged through 121 Web if required.
